Privacy


This website is owned and operated by Blenheim a division of African Independent Brokers (Pty) Ltd an authorised financial services provider (FSP38159). By using this site, you agree to the internet privacy policy of this website (“the website”), as set out below. The internet privacy policy relates to the collection and use of personal information you may supply to us on the website.

We reserve the right, at our discretion, to modify or remove portions of this internet privacy policy at any time. This internet privacy policy is in addition to any other terms and conditions applicable to the website. We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying an individual (“personal information”). This internet privacy policy governs the manner in which your personal information, obtained through the website, will be collected, protected and used. This internet privacy policy should be reviewed periodically so that you are updated on any changes.


Personal information


Information about visitors to our site is collected only when voluntarily submitted.

We collect, store and use this information to generate an estimated insurance quotation such as first name, surname, addresses, contact numbers, email addresses, ID numbers and vehicle details. We furthermore use payment information to enable us to collect premium by way of debit order once a quotation is accepted by you.

The information obtained for the supply of a quotation and the payment information is collectively referred to as “Personal Information”.

Your personal information is collected over a secure, encrypted network.

Unless additionally stated at point of collection, any personal information that is submitted to our website is used only for the purpose for which it is submitted or for secondary purposes directly related to the primary purpose.

We will not share your personal information with any other third parties, other than within our own group of companies, unless we are permitted or required to do so by law or you specifically instruct, or authorize, us to do so.


Security


We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we review and regularly update our security measures in line with available technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

We do take all reasonable and available steps to protect the personal information you submit to us, both on the website and within our internal information systems. In addition, our employees and the contractors who provide services related to our information systems are obliged, by way of non-disclosure agreements, to respect the confidentiality of any personal information held by us. We will not, however, be held responsible for events arising from unauthorised access to your personal information.

We make use of SSL technology to encrypt information transmitted from the website to our servers which are password protected and firewalled.


Access to information


You have the right to request access to the personal information we have on record for you at any time and we are obliged to present you with such data upon request. You have the right to request that we correct any errors in information held about you.


Links to external sites


We may provide links to websites outside of our website, as well as to third party websites. These sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to from our website.

Before disclosing your personal information on any other website, we advise you to examine the terms and conditions and privacy statement of any website before submitting personal data.


Contact information


Should you have any queries about our privacy policy, please feel free to send us an email at [email protected]


The Promotion of Access to Information Act


Please download this document to view the full promotion of access to information act for the Blenheim Insurance Brokers website.


PAIA Guide


The guide on how to use the Protection of Access to Information Act 2 of 2000, as amended [Oct 2021], can be accessed in the links provided below. This guide will specifically assist a person on how to access his/her personal information in terms of Section 23 of POPIA.

English
Afrikaans


PAIA Related Forms


Form 02: Request for Access to Record
Form 03: Outcome of requestand fees payable


Contact information


Should you have any queries about our privacy policy, please feel free to send us an email at [email protected].


POPIA request form


For any queries related to the use of your personal information please complete this POPIA Request Form.


POPIA complaint form


We are committed to safeguarding your privacy and the confidentiality of your personal information. Should you have any complaint regarding the use of your personal information or you feel like your rights that are protected in terms of POPIA are being infringed in any way, you can contact AIB’s Information Officer by completing this POPIA Complaint Form.


POPIA Related Forms